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Culture Design​

Consulting Services Design and Innovation Consulting Innovation Culture Design

Culture Design

We help you build a culture where innovation and customer-centricity thrive. Using our proprietary Design Thinking and Agility approach, we nudge mindsets, develop skillsets, and create belief systems through small success stories, then scale the behaviors across your organization for lasting impact.

Our Framework for Culture Design

Our Solutions under Culture Design

Creating a light house

  • Sr. leadership mindset nudged and they are open for a new approach
  • Business themes identified for larger experimentation

Building the belief system

  • Nudged mindsets, build skillsets, belief system activated
  • Working POCs around a pilot business/ functional area
  • Business impact measured
  • Waves of inspiration across the organization

Taking larger leaps for building a movement

  • Nudged mindset, built skillsets, cross functional collaboration activated
  • Larger working POCs delivered across strategic business themes
  • Strategic business value measured
  • Movement is activated with more people aspiring to participate

Enabling the support ecosystem

  • Internal capability created around
  • Internal Design Office created with a clear charter and measurable KPIs
  • More initiatives launched around customer centric innovations
  • Continuous benefits measurement and communication to sustain

STEP

05

Evolve

  • Business model design workshop
  • Business model innovation workshop
  • Business storytelling workshop
  • Pitch deck design services
  • Output
    • Product implementation plan with KPIs
    • Investments and returns
    • Business model/ case
    • Investor pitch deck

STEP

06

Plan

  • Product planning workshop with product owner
  • Team realignment and onboarding sessions
  • Sprint planning workshop
  • Output
    • Clearly define product PBIs/ User stories
    • Product development teams formed
    • PBI/ user stories prioritized for sprint 1

STEP

07

Execute & Reflect

  • Agile coaching services
  • Development & testing within sprint
  • Daily standup meetings
  • Sprint review planning and preparation workshop
  • Sprint review
  • Sprint retrospective
  • Output
    • Digital working increments

STEP

08

Sustain

  • Service, system and process design workshops for continuous innovation
  • Output
    • Service innovation ideas added to the system roadmap

STEP

09

Launch & Go to market

  • Launch kit design services
  • Got to market planning workshop
  • Output
    • Brand kit for the product
    • Marketing strategy for the product
    • Sales and business development plan

Business Outcomes of Culture Design

01

Mindsets nudged, skill sets build, belief system activated

02

Increase in empathy quotient towards external and internal customers

03

Enhanced capability towards customer centric problem solving

04

Increase in the number of meaningful POCs delivered

05

Business impact measured and communicated for every innovation

06

Scalable and sustained customer centric innovation culture within the organization

Case Studies