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Increasing revenue with innovative products

Client background & brief:
  • The client is a global FMCG company with a strong foot hold in the India market. The company is into four major categories with 10+ brands.
  • In two of the categories the client business was losing market share as there were innovative products launched by startups and were eating up their market share.
  • Client wanted us to help the category teams in envisioning 8 new products that can be launched into the market in 6 to 24 months timeframe.
How did we support:
  • We suggested a Design Thinking sprint approach to get the outcome with agility and worked with the category teams on the following:
    Step 0 – Consumer research and need state identification
    Step 1 – Design Sprint setup & Planning (Goal, Teams, Nudges)
    Step 2 – Design Sprint planning
    Step 3 – Running the 5 day Design Thinking Sprint
Journey outcome:
  • 150+ product ideas
  • 16 products prototyped and testing
  • Packaging prototypes as per brand guardrails
  • Positioning stories
Benefits:
  • Quantitative:
    • Estimated revenue from the new product launches of INR 900+ crores
  • Qualitative:
    • Driving agility in business as the team was able to deliver product prototypes in a few days that typically would have take 6-8 months
    • Increased cross functional collaboration in product conceptualizing resulted in higher buy in and faster market launch
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